Question 1

Where is The Fairmount Hotel located?

Accepted Answer

401 S Alamo St, San Antonio, TX 78205 — in the heart of downtown, steps from the River Walk and directly across from HemisFair Park.

Question 2

How far is the hotel from San Antonio International Airport?

Accepted Answer

San Antonio International Airport (SAT) is approximately 9.3 miles from the hotel. Rideshare services, taxis, and rental cars are all readily available.

Question 3

Are there other transit options nearby?

Accepted Answer

Yes. The Amtrak Station is 1.2 miles away and the Greyhound Bus Station is just 1.1 miles from the hotel.

Question 4

Is parking available at the hotel?

Accepted Answer

Valet parking is available from $50. Accessible parking and transportation with advance notice is also offered.

Question 5

What are the check-in and check-out times?

Accepted Answer

Standard check-in is at 3:00 PM and check-out is at 12:00 PM noon. Early check-in and late check-out may be available upon request, subject to availability.

Question 6

Is there a minimum age to check in?

Accepted Answer

Guests must be 21 years of age or older to check in and register a room.

Question 7

What dining options are available at the hotel?

Accepted Answer

The Fairmount features three exceptional dining experiences: Nonna Osteria (Northern Italian cuisine, open daily for breakfast, lunch & dinner), Silo Prime (upscale steakhouse, dinner only), the Lobby Bar (daily from 4 PM), and the rooftop terrace with panoramic downtown views. Room service is also available.

Question 8

Does the hotel have a fitness center?

Accepted Answer

Yes, a fitness center is available to all hotel guests and is fully accessible.

Question 9

Does The Fairmount allow pets?

Accepted Answer

No, The Fairmount Hotel is a pet-free property.

Question 10

What in-room amenities are included?

Accepted Answer

All rooms feature Frette linens, marble-clad bathrooms with Palmer Brass vanities, locally sourced snacks, curated in-room wine selections, and evening turndown service.

Question 11

Does the hotel host weddings and private events?

Accepted Answer

Yes. The Fairmount offers a range of elegant event spaces including a rooftop terrace and intimate venue rooms ideal for weddings, corporate events, and private celebrations. Our on-site catering team works with you to craft a bespoke menu.

Question 12

How do I inquire about event bookings?

Accepted Answer

Please email Sara.Harber@fairmountsa.com or call us at (210) 224-8800. Our team will guide you through available dates, venues, and catering options.

Question 13

What is the maximum event capacity?

Accepted Answer

Our spaces can accommodate a range of group sizes. Contact our events team for specific capacities and floor plans.

Question 14

Is the hotel accessible for guests with disabilities?

Accepted Answer

Yes. The Fairmount is committed to accessibility. We offer valet parking, accessible transportation with advance notice, and accessible routes throughout the hotel including restaurants, the registration desk, fitness center, business center, and meeting rooms.

Question 15

Are accessible guest rooms available?

Accepted Answer

Yes. Accessible guest rooms with mobility features are available, including doorways with at least 32 inches (0.81 m) of clear width. Closed-caption decoders are available for guest room televisions.

Question 16

Which hotel areas are accessible from the public entrance?

Accepted Answer

All major areas are accessible, including guest rooms, the registration area, restaurants, fitness center, business center, and meeting/ballroom areas.

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